Terms of Service
Please read these terms and conditions carefully before placing orders or using our SMM services to understand your rights, responsibilities, and our delivery guarantees.
By creating an account, browsing our Shop, or placing an order on Roznhe, you fully accept and agree to all provisions detailed below. If you do not agree with any part of these terms, please discontinue use of our services immediately.
1. Acceptance of Terms & Eligibility
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Customer", or "You") and Roznhe ("Platform", "We", "Us", or "Our") governing your access to and use of our website, automated APIs, direct checkout system, and promotional growth services.
• You must be at least 18 years of age or have legal adult capacity in your jurisdiction to place an order.
• If you place orders on behalf of an agency, company, or third party, you confirm that you hold full authority to bind that entity to these Terms.
• You agree to comply with all applicable local, national, and international laws regarding digital commerce.
2. Description of SMM Services
Roznhe is a direct provider and social media marketing (SMM) platform. We provide automated promotional marketing signals including, but not limited to: followers, likes, views, subscribers, impressions, shares, and engagement across supported platforms (such as Instagram, TikTok, YouTube, Threads, Facebook, Twitter/X, and Telegram).
All services are intended purely for promotional, visibility, and social proof enhancement. Roznhe does not sell passwords, private access, or administrative control over any social media platform.
3. Account & Target Link Requirements
To guarantee fast and accurate automated fulfillment, customers must adhere strictly to the following technical requirements:
4. Order Execution, Speed & Status Tracking
Once your payment is approved by our payment gateway, the order is placed into our automated dispatch queue.
• Start Times: Most services begin executing within 1 to 5 minutes. High volume campaigns or major platform maintenance periods may experience delays of up to 24–48 hours.
• Delivery Speed: Services are dispatched at realistic speeds designed to protect profile safety and comply with algorithm growth patterns.
• No Duplicate Concurrent Orders: You must wait until an active order for a given URL is marked Completed before placing another order for the exact same URL.
5. Refill Guarantees & Drops Policy
Roznhe is committed to providing high retention rates. Many of our packages include dedicated Non-Drop or Refill Guarantees (e.g. 30-Day Refill or Lifetime Protection).
• Natural Algorithm Sweeps: Social media networks periodically execute sweep routines. If drops occur during your service's guarantee window, Roznhe will replenish the dropped count at zero additional charge.
• Conditions for Refill: The link must remain public, the handle must remain unchanged, and current counts must be below the start count + delivered amount.
• Mixed Services: Ordering non-refill services on top of refill services on the same handle will void refill eligibility due to tracking interference.
6. Payments & Refund Policy
All orders on Roznhe are processed through direct, encrypted checkout:
• One-Time Payments: All transactions are one-time charges. Roznhe does not enroll users into recurring or automatic subscription billings without explicit consent.
• Non-Refundable After Dispatch: Because social media signals and digital services cannot be reversed once dispatched to the network servers, completed or in-progress orders are strictly non-refundable.
• Partial & Canceled Orders: If an order cannot be completed by our servers, the remaining undelivered amount is automatically refunded.
• Fraud & Chargeback Prohibition: Customers agree not to file fraudulent chargebacks or payment disputes. Doing so will lead to an immediate ban.
7. Fair Use & Prohibited Activities
Users agree to use Roznhe only for legitimate social media marketing purposes. You are strictly prohibited from using our services to:
• Promote unlawful, fraudulent, defamatory, or hateful content.
• Promote harassment, adult content without appropriate age gates, or malicious links.
• Attempt to exploit, reverse engineer, overload, or disrupt Roznhe's servers or automated API endpoints.
Roznhe reserves the right to immediately cancel orders and close accounts that violate these fair use policies.
8. Disclaimers & Limitation of Liability
Affiliation Disclaimer: Roznhe is an independent service provider and is not affiliated, endorsed, associated, or sponsored by Instagram, TikTok, YouTube, Meta, X (formerly Twitter), Telegram, or any of their parent organizations.
Engagement Disclaimer: We guarantee the accurate delivery of the purchased quantity of social proof signals. We do not guarantee secondary organic conversion rates.
Limitation of Liability: Services are provided on an 'as-is' and 'as-available' basis.
9. Modifications & 24/7 Support
Roznhe reserves the right to update, revise, or modify these Terms of Service at any time without prior notice. If you have questions regarding these Terms or need assistance, please reach out to our dedicated 24/7 team.
Need Assistance With Your Order?
Our customer care team is available 24/7 via ticket system and direct channels.
Contact Support Team